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Carol Laurence
Vice-President
Ms. Laurence is the Vice-President of Human Potential Consultants Inc. (HPCI), and has more than 25 years of experience in administration, management, supervision, and 21 years in training, facilitation and coaching.
When in government, she worked for Treasury Board (TB), Office of the Comptroller General (OCG), Department of Finance (FIN), Public Safety and National Capital Commission (NCC). She occupied the positions of supervisor, manager, Director and Acting Director General.
Carol has extensive practical experience in both the private and public sectors as a consultant, trainer and facilitator, which provides her with a clear window into the real world challenges faced by clients.
Carol brings a proven track record in facilitating small and large groups. Her facilitated approach mobilizes the contribution and passion of all.
She offers leading edge techniques (such as the Open Space Technology, Courtyard Café format, Town Hall, and Implications Wheel, etc.) to encourage full participation, involvement, and input from all participants towards the organizational outcomes.
She provides customized facilitation services in order to improve performance, support organizational changes, commitment, and get results.
She partners with clients and stakeholders (organizers, decision-makers, the teams)
She provides a participative environment in order to build trust, non-judgment, honesty, enjoyment and teamwork.
She is an expert in designing and delivering group discussions, conferences, retreats, meetings, consultations, and sessions. She has personally developed and facilitated many sessions on such topics as:
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Change management |
Leading/managing the transition (includes motivation) |
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Facilitation |
Mission, vision and values (sense of direction) |
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Strategic action planning |
Team building (working effectively as a team & motivation) |
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Project management |
Managing chaos |
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Presentation skills |
Brainstorming |
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Customer Service |
Creativity in the workplace; and |
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Communication |
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She has presented similar sessions on Motivation to the International Association of Administrative Professionals (IAAP), Canadian Intellectual Property Office (CIPO), the Financial Management Institute of Canada (FMI), the Canadian Public Personnel Management (CPPMA), National Research Council (NRC) and the Canadian International Development Agency (CIDA).
She has also successfully designed, delivered/facilitated, evaluated and/or interventions for groups in organizations such as:
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Indian Oil and Gas Canada |
Social Development Canada (SDC) |
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Human Resources and Social Development Canada (HRSDC) |
Service Canada |
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Indian and Northern Affairs Canada (INAC) |
Office of Auditor General |
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Environment Canada |
Natural Resources Canada |
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Industry Canada |
Department of Fisheries and Oceans |
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Canada School of Public Service |
Courts Administration Services |
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Supreme Court of Canada |
Transport Canada (TC) |
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Department of National Defence (DND) |
Bank of Canada |
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Pfizer |
Cowan Wright Beauchamp Inc. |
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Industrielle Alliance |
Cott Beverages |
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Coors Canada |
Terra Nitrogen |
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Bombardier |
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She has facilitated sessions with executives; administrative, technical and operational personnel as well as auditors and lawyers. Her delivery style is one, which encourages participatory and practical approaches. She simplifies complicated materials, situations, and makes them useful and pertinent.
Carol is fully bilingual in French and in English.
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